Upsells are extra services or products that you can offer to your customers. Upsells should increase the price of a job and also add extra value to your customers.
The great thing about an upsell is that your customer is already parting with money, so if you can offer them something extra that has added value it is a lot easier to bump up the ticket price.
Here are a few ideas of upsells your cleaning business can offer to customers:
- Carpet / Rug / Upholstery Cleaning: Stain guard protectant
- Carpet / Rug / Upholstery Cleaning: Deodoriser
- All Cleaning Businesses: Spot / stain remover (we buy ours from a UK company called Alltec, they even add our company logo and personalise the spotters to our brand colours).
- Floor Cleaning: Premium floor cleaner, used to revitalise the floors in between having them professionally cleaned (again, we buy ours from Alltec).
- Leather Cleaning: Leather maintainer
- Domestic Cleaning: Silver polish their cutlery
- Leather / Upholstery Cleaning: Clean the scatter cushions
- Domestic Cleaning: Clean the inside of drawers and cupboards
- Car Cleaning: ‘Keep My Car Clean Bundle’ which includes a free air freshener, spot remover, window cleaner, deodoriser
- Domestic Cleaning: Personalised air fresheners
- Window Cleaning: Clean the inside windows and windowsill
- Tile Cleaning: Clean small ‘extra’ areas e.g. fireplace or porch
- Floor Cleaning: Add felt flooring pads to the legs of the furniture to avoid scratches in the future
- Domestic Cleaning: Deep clean one room, maybe the bathroom or kids room whilst their out
- Tile Cleaning: Fix/restore cracked tiles
- Domestic Cleaning: Deep refrigerator or oven clean
- Window Cleaning: Add sealant to the windows
- Drive Cleaning: Offer to clean their back garden too
- Upholstery Cleaning: Curtain cleaning
- Car Cleaning: Winter wax polish
- Carpet / Rug / Upholstery Cleaning: Anti-allergen cleaning process
- All Cleaning Businesses: Top up cleans, offer to clean in a few weeks providing they pay for it now
- Carpet Cleaning: Sell carpet rakes
Do you offer any other upsells? Comment below with what upsells work for your cleaning business.